New patients
Your recovery starts the moment you step through the door
Consultancy House Clinic and Dunedin Osteopathic Clinic is a multidisciplinary clinic offering osteopathic, physiotherapy, chiropractic, acupuncture, massage therapy and clinical Pilates services. The clinical team take a holistic approach to treatment, with the objective of achieving optimal outcomes for clients within the shortest time frames.
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Phone the clinic
When you phone to make an appointment on (03) 477 7746, the receptionist will ask if this is ACC or private. If you were doing something that caused the injury, you may be covered by ACC — but if it is a gradual process, this will be private.
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Forms arrive by email
We are paperless, so you will be asked for your email address to enable us to send you the necessary forms to complete before your appointment. If you have given the clinic your mobile number, you will also be sent a text reminder the day before.
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Allow time for your appointment
Please do not make other commitments close to your appointment time. Sometimes the clinician will run over time due to the complexity of an injury — our clinicians pride themselves on dedication and commitment to helping you feel better, regardless of the time spent.
ACC or Private?
How treatment cover works
In many cases, you will either have an existing ACC claim for your condition, or you may be presenting to our clinic with an injury which our clinical staff will deem appropriate to lodge an ACC claim for.
In other cases, our clinical staff may advise that your condition does not fit within the ACC Treatment Profiles, and is therefore not a claimable condition. In this case you will be required to pay privately for treatment. If you submit a claim to ACC and it is declined, you will be liable to pay for your treatment privately.
Payment & Hours
The practical details
The clinic operates on a "cash for service" basis. You are able to pay by EFTPOS or cash.
We are open Monday – Thursday 7am – 6pm, and friday 7am – 4pm. You will find us at Level 5, Consultancy House, 7 Bond Street — with a second entrance on Crawford Street.